- DEFINITIONS
1.1 "Buyer" means the individual or organisation who buys
or agrees to buy the Goods from the Seller;
1.2 "Consumer" shall have the meaning ascribed in section
12 of the Unfair Contract Terms Act 1977;
1.3 "Contract" means the contract between the Seller and
the Buyer for the sale and purchase of Goods incorporating these Terms
and Conditions;
1.4 "Goods" means the articles that the Buyer agrees to
buy from the Seller;
1.5 "Seller" means WireWorks Limited of Unit 9, Star Road
Industrial Est., Star Road, Partridge Green, West Sussex, United Kingdom,
RH13 8RA that owns and operates WireWorks Online;
1.6 "Terms and Conditions" means the terms and conditions
of sale set out in this agreement and any special terms and conditions
agreed in writing by the Seller;
1.7 "Website" means WireWorks Online.
- CONDITIONS
2.1 Nothing in these Terms and Conditions shall affect the Buyer’s
statutory rights as a Consumer.
2.2 These Terms and Conditions shall apply to all contracts for the
sale of Goods by the Seller to the Buyer and shall prevail over any
other documentation or communication from the Buyer.
2.3 Acceptance of delivery of the Goods shall be deemed conclusive
evidence of the Buyer’s acceptance of these Terms and Conditions.
2.4 Any variation to these Terms and Conditions (including any special
terms and conditions agreed between the parties) shall be inapplicable
unless agreed in writing by the Seller.
2.5 Any complaints should be addressed to the Seller's address stated
in clause 1.5.
- ORDERING
3.1 All orders for Goods shall be deemed to be an offer by the Buyer
to purchase Goods pursuant to these Terms and Conditions and are subject
to acceptance by the Seller. The Seller may choose not to accept an
order for any reason.
3.2 Where the Goods ordered by the Buyer are not available from stock
the Buyer shall be notified and given the option to either wait until
the Goods are available from stock or cancel the order and receive
a full refund within 30 days.
3.3 When making an order through the Website, the technical steps
the Buyer needs to take to complete the order process are described
in the Order Process section within the website.
- PRICE AND PAYMENT
4.1 The price of the Goods shall be that stipulated on the Website.
The price is inclusive of VAT. The price includes delivery charges.
4.2 The total purchase price, including VAT and delivery charges,
if any, will be displayed in the Buyer’s shopping cart prior
to confirming the order.
4.3 After the order is received the Seller shall confirm by email
the details, description and price for the Goods together with information
on the right to cancel if the Buyer is a Consumer.
4.4 Payment of the price plus VAT and delivery charges must be made
in full before dispatch of the Goods.
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RIGHTS OF SELLER
5.1 The Seller reserves the right to periodically update prices on
the Website, which cannot be guaranteed for any period of time. The
Seller shall make every effort to ensure prices are correct at the
point at which the Buyer places an order.
5.2 The Seller reserves the right to withdraw any goods from the
Website at any time.
5.3 The Seller shall not be liable to anyone for withdrawing any
Goods from the Website or for refusing to process an order.
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AGE OF CONSENT
6.1 Where Goods may only be purchased by persons of a certain age
the Buyer will be asked when placing an order to declare that they
are of the appropriate legal age to purchase the Goods.
6.2 If the Seller discovers that the Buyer is not legally entitled
to order certain Goods, the Seller shall be entitled to cancel the
order immediately, without notice.
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WARRANTY
The Seller warrants that the Goods will at the time of dispatch
correspond to the description given by the Seller. Except where the
Buyer is dealing as a Consumer, all other warranties, conditions,
or terms relating to fitness for purpose, merchantability or condition
of the Goods, whether implied by Statute, common law or otherwise
are excluded, and the Buyer is satisfied as to the suitability of
the Goods for the Buyer’s purpose.
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DELIVERY
8.1 Goods supplied within the UK will normally be delivered within
10 working days of acceptance of order.
8.2 Goods supplied outside the UK will normally be delivered within
14 working days of acceptance of order.
8.3 Where a specific delivery date has been agreed, and where this
delivery date cannot be met, the Buyer will be notified and given
the opportunity to agree a new delivery date or receive a full refund.
8.4 The Seller shall use its reasonable endeavours to meet any date
agreed for delivery. In any event time of delivery shall not be of
the essence and the Seller shall not be liable for any losses, costs,
damages or expenses incurred by the Buyer or any third party arising
directly or indirectly out of any failure to meet any estimated delivery
date.
8.5 Delivery of the Goods shall be made to the Buyer’s address
specified in the order and the Buyer shall make all arrangements necessary
to take delivery of the Goods whenever they are tendered for delivery.
8.6 Title and risk in the Goods shall pass to the Buyer upon delivery
of the Goods.
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CANCELLATION AND RETURN
9.1 The Buyer shall inspect the Goods immediately upon receipt and
shall notify the Seller phone/email within 7 working days of delivery
if the Goods are damaged or do not comply with any of the Contract.
If the Buyer fails to do so the Buyer shall be deemed to have accepted
the Goods.
9.2 Where a claim of defect or damage is made the Goods shall be returned
by the Buyer to the Seller. The Buyer shall be entitled to a full
refund (including delivery costs) plus any return postal charges if
the Goods are in fact defective.
9.3 If you are a consumer you have the right, in addition to your
other rights, to cancel the Contract and receive a refund by informing
the Seller phone/email within 7 working days of receipt of the Goods.
The right to cancel does not apply to contracts for the supply of
software, audio or visual recordings if these have been unsealed by
the Consumer.
9.4 Goods must be returned by the Buyer at the Buyer’s expense
and should be adequately insured during the return journey. The Buyer
will receive a refund of all monies paid for the Goods (including
delivery charges, if any) except for return postal charges within
30 days of cancellation. If the Buyer fails to return the Goods following
cancellation, the Seller shall be entitled to deduct the cost of recovering
the Goods from the Buyer.
9.5 Goods to be returned must clearly show the order number obtained
from the Seller on the package.
9.6 Where returned Goods are found to be damaged due to the Buyer’s
fault the Buyer will be liable for the cost of remedying such damage.
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LIMITATION OF LIABILITY
10.1 Except as may be implied by law where the Buyer is dealing as
a Consumer, in the event of any breach of these Terms and Conditions
by the Seller the remedies of the Buyer shall be limited to damages
which shall in no circumstances exceed the Price of the Goods and
the Seller shall under no circumstances be liable for any indirect,
incidental or consequential loss or damage whatever.
10.2 Nothing in these Terms and Conditions shall exclude or limit
the liability of the Seller for death or personal injury resulting
from the negligence of the Seller or that of the Seller’s agents
or employees.
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WAIVER
No waiver by the Seller (whether express or implied) in enforcing
any of its rights under this contract shall prejudice its rights to
do so in the future.
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FORCE MAJEURE
The Seller shall not be liable for any delay or failure to perform
any of its obligations if the delay or failure results from events
or circumstances outside its reasonable control, including but not
limited to acts of God, strikes, lock outs, accidents, war, fire,
failure of any communications, telecommunications or computer system,
breakdown of plant or machinery or shortage or unavailability of raw
materials from a natural source of supply, and the Seller shall be
entitled to a reasonable extension of its obligations.
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SEVERANCE
If any term or provision of these Terms and Conditions is held invalid,
illegal or unenforceable for any reason by any court of competent
jurisdiction such provision shall be severed and the remainder of
the provisions hereof shall continue in full force and effect as if
these Terms and Conditions had been agreed with the invalid illegal
or unenforceable provision eliminated.
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CHANGES TO TERMS AND CONDITIONS
The Seller shall be entitled to alter these Terms and Conditions
at any time but this right shall not affect the existing Terms and
Conditions accepted by the Buyer upon making a purchase.
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GOVERNING LAW AND JURISDICTION
These Terms and Conditions shall be governed by and construed in accordance
with the law of England and the parties hereby submit to the exclusive
jurisdiction of the English courts.